Please Note The Following:
All sales are final.
Specimens available on our price list are measured using the following:
Tarantulas & other Spiders - diagonal leg span (DLS) while the spider is comfortably outstretched.
Scorpions - measured from claw to tail whilst comfortably outstretched. 
Centipedes - strait length from head to tail.
Amblypygids - diagonal leg span whilst comfortably outstretched.
Lizards - straight length from snout to tail.
Snakes - straight length from snout to tail.
Turtles and Tortoises - straight plastron length (top-bottom).
Any others - feel free to ask about how we measure other animals that are not listed here and we will explain our procedure.
All animals are captive bred unless listed as:
Short Term (ST) - recent to four months in captivity.
Mid Term (MT) - four to eight months in captivity.
Long Term (LT) - at-least eight months in captivity.
All specimens are unsexed unless otherwise specified on our price list.
All specimens are sold on first come, first serve basis meaning the specimen(s) go to whomever we receive payment from first.
Please make sure that the animal(s) you are purchasing from us are legal to own in your area as it can be very difficult for us to keep up with bylaws outside of our area.

Live Arrival Guarantee (LAG):
Our live arrival guarantee only applies for next day shipping or two day if next day is not available in your area. Orders that require transit times exceeding two day shipping are not covered under our live arrival guarantee. Someone must be present at the address the day of arrival to sign for and accept the package in order for our live arrival guarantee to apply. If the shipping address provided to us by the receiver is undeliverable or the receiver decides to change the delivery address/information after the package has been sent out, the live arrival guarantee no longer applies to the purchase. We must be notified of any DOA's within 24 hours of the animal(s) arrival.  In the case of a DOA where live arrival has been guaranteed, we will ship you an exact replacement of the original animal purchased. Shipping expenses must be paid again by the receiver. If another specimen is not available, we can offer you a store credit. There are no refunds issued for DOA animals. If you have any questions about our Live Arrival Guarantee (LAG) please feel free to ask!

Shipping Terms:
Shipping fees very based on location, box size, weight, etc. Shipping day is Monday with some exceptions here and there. All orders must be submitted and paid for before Saturday, at 11:59pm in order to be shipped out that Monday. Orders placed after 11:59pm on Saturday will be shipped out the next Monday instead of that Monday. Payment must be received in full prior to shipping. FedEx shipping quotes include a $10 insulated box fee, a $4 signature collection fee, and a free heat pack if needed. Please note that we may delay sending out your shipment to the next Monday, or in some cases another day if the weather is not suitable for shipping live animals. Insulated boxes are used all year-round but heat packs are only used during cold months or whenever necessary. We highly recommend having your order shipped to a FedEx ship center if possible. We recommend doing this as often times the delivery trucks animals sit in for hours can get very hot or very cold allowing for extreme weather conditions to come in contact with the animal(s).  If you are not sure where the closest FedEx ship center is to you, please feel free to contact us and we will use your postal code to find the closest center to you! Not all of our invertebrates and reptiles qualify for FedEx shipping and some may only be available for local pickups or air cargo shipping. Any information and terms regarding our live arrival guarantee (LAG) can be found above under the LAG section of our terms page.

Orders, Payments, & Holds:
Payments can be made via cash upon pickup, E-transfer (interact email money transfer), PayPal, or Debit/Credit card. 
Holds can be placed with a 50% deposit for up-to two weeks from the day payment is received.

Minors Policy:
Minors (persons under 18 years of age) are not permitted to purchase any potent-venom species. These may include buthidae scorpions, and several true spiders. Potent-venom species will not be sold to minors with or without parental consent.

Potent-Venom Species Agreement:
Purchasers of potent-venom species such as all buthidae scorpions, and several true spiders must be prepared to show at-least two pieces of government issued identification upon purchase, both online or in person. Please note that Truly Tarantulas is in no way responsible or liable for any injurie's that occur as a result of animals purchased from us. It is the buyers full responsibility to be safe and cautious when dealing with potent-venom species.

Bulk discounts and wholesale inquires are always welcome.
Export outside of Canada via air cargo shipping is available for legitimate importers.
Minimum order Value for export outside of Canada is $3,000 CAD.

For any questions regarding our terms, please email us and we will answer any questions you may have. Thank you for reading :)

Adam Othman - Owner & Operator.
trulytarantulas@gmail.com